SHIPPING, HANDLING, PAYMENT

Shipping zones and shipping costs

We ship our products within the European Union through a parcel service provider specified by us. You agree to the forwarding of your personal data (first name, surname, street and house number, postcode, city and country) to the parcel service provider for shipping.

The dispatch takes place within 4 dispatch zones:

If your country cannot be selected during the ordering process, then due to the package acceptance stop caused by Covid-19. We ask for your understanding.

Zone 0: national (Austria)
Zone 1: Germany
Zone 2: Belgium, Denmark, Finland, France, Italy, Croatia, Luxembourg, Netherlands, Poland, Sweden, Slovakia, Slovenia, Czech Republic, Hungary
Zone 3: Bulgaria, Estonia, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Spain, Cyprus

Shipping to non-EU countries only on request!

The shipping costs are generally calculated as a flat shipping fee, depending on the respective shipping zone:

Zone 0: € 4.50 / freight-free from € 69.00
Zone 1: € 7.90 / freight free from € 69.00
Zone 2: € 14.00 / freight free from € 150.00
Zone 3: € 20.00 / freight free from € 200.00

The taxation of shipping costs is calculated pro rata on the underlying tax rates (value added tax rates) of the products in the shopping cart.

 

Payment Terms:

We accept the following payment methods:

  • Payment through Paypal
  • Payment by means of advance payment
  • Payment through cash on delivery only Austria and Germany (+ 4,50 Euro)
  • Payment through Instant Transfer (Sofortüberweisung)
  • On-site payment with collection of the goods by the customer